Changes to Our Cancellation & Financial Policies

Please note that as of July 17, 2017 we will be making some changes to our cancellation and financial policies.

NEW CANCELLATION POLICY

We now require 48-hours (2 business days) advance notice to cancel or reschedule appointments without incurring a charge.

At our office your appointment time is always reserved exclusively for you. This allows us to serve our clients in the best way possible but also limits the number of clients we can accommodate in any given day. In addition, we generally have clients who are on a wait-list for when appointments become available.

The overwhelming majority of cancellations and appointment change requests we receive are not due to unforeseen emergencies, but are a result of scheduling changes or conflicts that are known well in advance. Requiring a 48-hour cancellation policy will allow us to accommodate new and existing clients in a timelier manner.

For more details view our Forms Pages. Click here for Dr. Roy’s Cancellation Policy and here for Debbie’s Cancellation Policy.

NEW OFFICE RATES

Dr. Roy and Debbie will both be increasing their rates by $15 on all appointments.

For the last four years, Dr. Roy has maintained the same rates for his appointments despite rising office expenses. Similarly, this is the first time that Debbie has increased her rates in almost 7 years.

To accommodate Debbie’s clients who see her on an ongoing basis, she will be offering packages at her previous rate for those clients who choose to prepay for 3-sessions in advance. Prepaid sessions must be used within a year from the date of purchase.

We both strive to continuously offer the highest quality of service and results that improve our clients’ lives.

Thank you for your continued support! If you have any questions or concerns, feel free to give us a call.